iPaper – 100% Terminal server utilization by virus scanner

Almost every company uses virus scanners on both clients and servers. Most recently, one of our customers had a problem that after an update to the latest version iPaper, server utilization has risen by a few registered users to 100%. DThe problem is caused by the virus scannert.

To solve the problem, the following files had to be explicitly excluded from the virus monitoring:

  • iPaper.UI.exe – iPaper Program Folder- C:\Program Files (x86)\iPaper.NET
  • iPaperPDF.exe or with newer versions also monitor iPaperPDFMonitor.exe at C:\Program Files\Common Files\MAYComputer\iPaperPDF