For the eDocPrintPro settings there is the option “Use page format of the program”. If this option is active then the page format specified by the printer driver will not be used but the application eg. MS Word controls which page format & alignment is used. However, this only works as long as the page format specified in the application is also available as “Paper Format / Size”.
So if you use a “custom page format” in MS-Word that does not exist in the list of existing page formats, eg. 17 x 24 cm – this format can not be accepted by the printer driver – even if the option “Apply page format from application” is active. In such a case, the A4 format is used.
In order for the automatic selection to work even with a new, so far non-existent “user-defined page format”, an entry for this paper format must be created in the eDocPrintPro printer driver.
Download – eDocPrintPro free Version
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GhostScript 9.21 Setup